Return Policy

Products

If, for any reason, you are not satisfied with any product you have received, simply return it within 30 days in new condition for a refund.

Exclusions & Restrictions

  • Shipping charges are not refundable on returns.
  • Customer is responsible for return shipping.
  • Unboxing video is must for return.
  • My all product: If you are not satisfied with the product you have received, simply return it within 10 days in new condition for a refund. If you wish to exchange the product for a different size or style, please return the first one and place a new order for the second.

How to Process a Return

Process for Returns:

  • Step 1: Create your Return Label. Be sure to write down your tracking number for future reference if needed. Your return label will be emailed to you.
  • Note: More than one item from an order can be returned with the same return label.
  • Step 2: Drop the package off at your local location.

Once we receive your return, we will process your refund within 5-7 business days. Your refund will be credited back to the method of payment used at the time of purchase. A $9.99 return label fee will automatically be deducted from your refund. If preferred, a label of your choosing can be used.

Contact & Additional Information

For any questions or concerns about your return or our process, please contact us through one of the following options:

What if my return is not in new condition?

We will contact you to inform you of a 15% restocking fee. If the items are in poor condition, we may refuse your return.

What if my item is defective?

If your item is defective, we will replace it at no additional cost to you. If we determine the item is not defective, we will return the item(s) and subtract the shipping costs from your return credit.

When will I receive my refund?

Once we receive your return, we work to process it within 3-7 business days. After processing, if you paid by credit card, your original method of payment will be credited within 24 hours.