Privacy Policy

Ridexleathers.com is the web site of Schneider Saddlery LLC, Inc. We hope you enjoy your visit.

We are committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website ridexleathers.com purchase leather saddles and accessories, and interact with our online services.

By using our website, you agree to the practices outlined in this Privacy Policy. If you do not agree with the terms outlined below, please do not use our website.

1. Information We Collect

We collect different types of information when you interact with our website or make a purchase:

  • Personal Information: When you place an order or sign up for an account, we collect your name, shipping address, billing address, email address, and phone number.
  • Payment Information: We collect payment details such as credit card numbers, debit card numbers, and payment methods for processing transactions. Payment information is processed securely through third-party gateways.
  • Order Information: When you place an order, we gather details about the items purchased, quantities, and any specific preferences related to your leather saddles or horse accessories.
  • Device and Usage Information: We collect information about your device (IP address, browser type, device type) and how you interact with our website (pages viewed, products searched, and time spent).

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Process Orders: To complete and manage your orders, including payment processing, shipping, and providing you with order updates.
  • To Improve Customer Experience: To enhance the usability of our website, make recommendations, and offer personalized content based on your preferences and browsing history.
  • For Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or special offers related to leather saddles, accessories, and other relevant products.
  • Customer Service: To respond to your inquiries, provide support, and resolve any issues regarding your orders or products.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

  • Third-Party Service Providers: We use trusted third-party services for payment processing, shipping, and email communication. These providers are obligated to keep your information secure and only use it to perform the necessary services.
  • Legal Requirements: If required by law or in response to a legal request, we may disclose your information to comply with applicable regulations or legal proceedings.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and customize content.

You can modify your browser settings to disable cookies, but this may impact your ability to use certain features of the site.

5. Data Security

We take appropriate measures to protect your personal data, including encryption and secure transaction protocols. Although we strive to protect your information, please be aware that no method of online data transmission is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections or updates to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to applicable legal requirements.
  • Opt-out: You may opt-out of receiving marketing communications by following the "unsubscribe" link in emails.
  • To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete that information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. When changes are made, the "Effective Date" at the top of this page will be updated. We encourage you to periodically review this policy to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

[email protected]

Notes for Customization:

  • Company Name: Replace placeholders with your actual company name and contact details.
  • Website URL: Ensure the link to your website is included.
  • Marketing Preferences: Add details if you have a specific method for customers to opt-in for marketing emails.
  • Third-party services: List the third-party services you use, e.g., payment processors or shipping companies.
  • Data Retention: Consider adding a section on how long you retain customer data.

This policy will help ensure that your customers' privacy is protected while you comply with data protection laws.